Delete your Selipar account

Selipar, by Kampung Lama. You can delete your account and its data at any time. Deleting cannot be undone.

In the game (fastest)

Open the Selipar app.
On the home screen, tap Sign in (or your name) at the top.
If you are not signed in on this device, sign in the same way as before: Google, Apple, Facebook or an email code.
Tap Delete account, then tap it again to confirm.

On iPhone, if you signed in with Apple, Apple asks you to confirm once more. This also ends Selipar's access to your Apple ID.

Parent or restricted-account help

Players of every age can delete their own account in the game. A parent or guardian can also email support to review or delete a child's account, and an account restriction never prevents deletion. Do not send identity documents, passwords or bank/card details.

By email

Write to support@selipar.com from your account's email address with the subject "Delete my Selipar account". If you used Apple's Hide My Email or cannot use that address, tell us how you signed in and we will help confirm it is you. We delete the account within 7 days and reply when it is done.

What is deleted

Straight away: your email address, the links to your Google, Apple or Facebook sign-in, your player profile, server age-band/restriction record, progress, character unlocks, inventory, ad-free periods, friend relationships, private messages and pending swap offers. Accepted swap provenance is retained as described below. Account deletion does not refund purchases; request help before deleting if you have an unresolved purchase. Backup copies follow the backup retention process described in the privacy policy.

What stays

Limited transaction/grant/refund identifiers remain to prevent receipt reuse and reverse refunded items, including items already swapped. Limited report evidence may remain for abuse handling or disputes. These records do not restore a deleted account.
Sign-in security records in our account database expire within 30 days. Hosting connection logs follow the provider’s retention practices; the final native launch schedule is being confirmed. Stores and other providers keep their own records under their policies.
Apple/Google purchase history is not deleted. Your Selipar account inventory and pass are deleted and are not automatically transferred to another account.
Progress saved on your phone stays on that phone until you remove the app or clear the site data.

You can also remove Selipar from your sign-in provider: Google at myaccount.google.com/connections, Apple at account.apple.com (Sign-In and Security, Sign in with Apple), or Facebook under Settings, Apps and websites.

Padam akaun Selipar anda

Selipar, oleh Kampung Lama. Anda boleh memadam akaun dan datanya bila-bila masa. Pemadaman tidak boleh dibatalkan.

Dalam permainan (paling cepat)

Buka aplikasi Selipar.
Di skrin utama, tekan Log masuk (atau nama anda) di bahagian atas.
Jika anda belum log masuk dalam peranti ini, log masuk dengan cara yang sama seperti sebelum ini: Google, Apple, Facebook atau kod e-mel.
Tekan Padam akaun, kemudian tekan sekali lagi untuk mengesahkan.

Di iPhone, jika anda log masuk dengan Apple, Apple akan meminta pengesahan sekali lagi. Ini juga menamatkan akses Selipar kepada Apple ID anda.

Bantuan ibu bapa atau akaun disekat

Pemain semua peringkat umur boleh memadam akaun sendiri dalam permainan. Ibu bapa atau penjaga juga boleh e-mel sokongan untuk menyemak atau memadam akaun anak, dan sekatan akaun tidak menghalang pemadaman. Jangan hantar dokumen identiti, kata laluan atau butiran bank/kad.

Melalui e-mel

Tulis kepada support@selipar.com daripada alamat e-mel akaun anda dengan subjek "Padam akaun Selipar saya". Jika anda menggunakan Hide My Email Apple atau tidak dapat menggunakan alamat itu, beritahu kami cara anda log masuk dan kami akan membantu mengesahkan identiti anda. Kami memadam akaun dalam masa 7 hari dan membalas apabila selesai.

Apa yang dipadam

Serta-merta: alamat e-mel anda, pautan log masuk Google, Apple atau Facebook, profil pemain, rekod kumpulan umur/sekatan pelayan, kemajuan, watak yang dibuka, inventori, tempoh tanpa iklan, hubungan kawan, mesej peribadi dan tawaran pertukaran tertunda. Asal usul pertukaran yang diterima dikekalkan seperti diterangkan di bawah. Pemadaman tidak meminta bayaran balik; dapatkan bantuan dahulu jika pembelian belum selesai. Salinan sandaran mengikut proses penyimpanan dalam dasar privasi.

Apa yang kekal

Pengecam transaksi/pemberian/bayaran balik terhad kekal untuk mencegah penggunaan semula resit dan menarik balik item yang dibayar balik, termasuk item yang telah ditukar. Bukti laporan terhad mungkin kekal untuk menangani penyalahgunaan atau pertikaian. Rekod ini tidak memulihkan akaun yang dipadam.
Rekod keselamatan log masuk dalam pangkalan data akaun kami tamat dalam masa 30 hari. Log sambungan hos mengikut amalan penyimpanan penyedia; jadual pelancaran aplikasi sedang disahkan. Kedai dan penyedia lain menyimpan rekod mengikut dasar masing-masing.
Sejarah pembelian Apple/Google tidak dipadam. Inventori dan pas akaun Selipar dipadam dan tidak dipindahkan secara automatik kepada akaun lain.
Kemajuan yang disimpan dalam telefon kekal dalam telefon itu sehingga anda membuang aplikasi atau mengosongkan data laman.

Anda juga boleh membuang Selipar daripada penyedia log masuk anda: Google di myaccount.google.com/connections, Apple di account.apple.com (Sign-In and Security, Sign in with Apple), atau Facebook di Tetapan, Apl dan laman web.